Last Updated: 17th March 2026

1. Introduction

This Privacy Policy explains how SimpleTruss Sdn. Bhd.("we", "our", or "us"), the provider of SimpleLabel.AI, collects and uses information when you use our website and services.

Our website allows users to submit, such as requesting services or contacting us.

By using our website, you agree to the practices described in this Privacy Policy.

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2. Information We Collect

When you use our services, we may collect limited information including:

• Information submitted by users (e.g., name, email, company)

• IP address and basic technical information

• Browser type and device information

• Usage data related to website access

No account registration or login is required. Cookies are not used.

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3. How We Use the Information

We use collected information only for the following purposes:

• Save user-submitted information to provide service requests or follow-up communication

• To prevent excessive or abusive usage via IP tracking

• To operate and improve our website

• To maintain system security

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4. Data Security

We implement reasonable technical measures to protect your information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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5. Rate Limiting

To ensure fair use, we track IP addresses to limit excessive submissions.

This is done without using cookies, and solely to prevent abuse.

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6. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the "Last Updated" date at the top of this page.

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7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company: SimpleTruss Sdn. Bhd.

Product: SimpleLabel.AI

Email: info@simpletruss.com